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FAQ

Return Policy

You may return most new, unopened items within 7 days of delivery for a full refund by calling Toll Free 855.753.3838 for a Return Authorization Number.  Once received, ship your un-altered product to:


Tiffie, LLC
PO Box 1682
Burleson, TX  76097

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  

*If you need to exchange Tiffie Sleeves® for a better fit, you must do so prior to any altering of the sleeves.  To help you avoid exchanges and returns, follow the instructions on the Visual Size Guide or contact a Tiffie Fit Specialist Monday - Friday toll free 855.SLEEVE U (855.753.3838).

Scarves may be exchanged for a different color or optional Tiffie item within 7 days of receipt of product, in original packaging and condition, with all original tags attached, unwashed and unworn.

Shipping

We can ship to virtually any address in the world.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Privacy Policy

Typical Information We Collect About You

  • Name
  • Contact information (email/phone/mailing address)
  • Shopping history and how you use our websites and mobile apps
  • Payment information
  • Location information, if you have allowed our mobile apps to do so
 

Key Ways We Use Your Information

  • Fulfill your order and provide customer service
  • Send you promotions and offers
  • Improve and personalize your shopping experience
  • Protect the security of our websites, apps and business
 

We Share Your Information With

  • Other Tiffie brands i.e. Tiffany Carlen Music, #ItsAGirlThing

Your Choices

  • To opt out of receiving marketing via:
    • Email -- use the unsubscribe feature in our emails, click on the unsubscribe weblinks, or contact us directly at 855.753.3838 use the chat feature at the bottom right of every page
    • Postal mail - P.O. Box 1682 Burleson, TX  76097
    • Texts -- respond STOP to any text or contact us directly

 

 

 

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